Shipping Policy

At Shop with Umaid, we aim to provide a seamless and efficient shopping experience for our customers. Below is our Shipping Policy that explains how we handle shipping, delivery, and related services.

1. Processing Time

  1. Order Processing: Once your order is placed, it will be processed within 1-3 business days (excluding weekends and holidays). After processing, you will receive an email with tracking information, if applicable.
  2. Custom and Pre-Order Items: If your order includes custom or pre-order items, the processing time may vary. Specific details will be provided on the product page.

2. Shipping Costs

  1. Domestic Shipping: Shipping fees for domestic orders (within the UK) will be calculated at checkout based on the weight and destination of the order.
  2. International Shipping: We offer international shipping to selected countries. International shipping fees will also be calculated at checkout and may vary depending on the destination country.
  3. Free Shipping: We offer free shipping on orders over £50 (adjust based on your offer) within the UK. Free shipping will be applied automatically at checkout.

3. Shipping Methods

We offer a variety of shipping methods to suit your needs. Available options may include:

  1. Standard Shipping: Estimated delivery within 5-7 business days.
  2. Expedited Shipping: Estimated delivery within 2-3 business days.
  3. International Shipping: Delivery times vary depending on the destination country (usually between 7-15 business days).

Please note that delivery times are estimates and may vary depending on factors like weather conditions, shipping carrier delays, and customs processing.

4. Order Tracking

Once your order has shipped, we will send you an email with tracking information so you can monitor your package’s progress. You can track your order via the shipping carrier’s website.

5. Shipping Restrictions

  1. Address Restrictions: We are unable to ship to P.O. Boxes, APO/FPO addresses, or other restricted locations. Please ensure your shipping address is valid and complete before completing your order.
  2. International Orders: International orders may be subject to customs duties, taxes, and additional fees that are the responsibility of the customer. Please check with your local customs office for more information on potential charges.

6. Delivery Issues

  1. Lost or Stolen Packages: While we strive to ensure your package arrives safely, Shop with Umaid is not responsible for packages lost or stolen during transit. However, if your order is lost or damaged, please contact us immediately so we can assist you in resolving the issue.
  2. Delays: Occasionally, shipping carriers may experience delays due to factors beyond our control, such as weather conditions or strikes. If your order is delayed, we will notify you as soon as we receive an update from the carrier.

7. Address Changes

If you need to change your shipping address after placing an order, please contact us immediately. Once the order has been processed or shipped, we may not be able to accommodate address changes.

8. Shipping Insurance

We offer shipping insurance at checkout for an additional fee. This insurance covers loss or damage during transit. If you choose not to purchase insurance, Shop with Umaid is not liable for any issues during shipping.

9. Returns and Exchanges

For more information on returns and exchanges, please refer to our [Return & Exchange Policy].

10. Contact Us

If you have any questions regarding shipping, or if you need assistance with tracking or your order, please feel free to contact us:

Email: Iamumaidmumtaz@gmail.com